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Akeeba Backup for Joomla!

#28380 After last Akeeba Update 5.5.2 backup fails

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Wednesday, 04 October 2017 17:17 CDT

Monday, 04 September 2017 09:36 CDT

Jean Niklaus
Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Hi, I send you the log file.
I checked the server side, is everything OK
Don't know if it is any error of mine, an update error/bug, or a conflict.
excepting a few css changes and a new template, I made no other important changes who could justify this unexpected issue.

Thank you a lot for your inquiry and response

p.s. file Akeeba Backup Debug Log.txt was OVER 10 MB!! I have to zip it to send it.

Monday, 04 September 2017 09:51 CDT

tampe125
Hello,

I suspect your host is blocking the creation of files larger than a certain size.
Please set up a part size of 10Mb and try again. You can find such option inside the Configuration Page, Archiver Engine section.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 04 October 2017 17:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2017-10-04 17:17 CDT

Support Information

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