Akeeba Backup for Joomla!

#28925 – Sorry, the backup didn't work

Posted in ‘Akeeba Backup for Joomla!’
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Thursday, 21 December 2017 10:47 CST
I made a cronjob for starting the backup but the backup doesn't work. Almost immediately i got a message in the mail: Sorry, the backup didn't work.

I don't know were to look anymore to solve the problem.
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Joomla! version (in x.y.z format)
PHP version (in x.y.z format)
Akeeba Backup version (x.y.z format)
Edited by robenada on 2017-12-21 16:47
Thursday, 21 December 2017 10:57 CST
You start in Akeeba Backup, in Manage Backups. If there is a record there, then the backup started, which suggests your CRON setup is correct. It would also mean that there is a backup log, which is the next step. Please download the backup log, zip it and post it here. That will help with figuring out what is happening.

If there is no record in Manage Backups, then the backup never started and you need to look at your CRON setup again.
Dale L. Brackin
Support Specialist
English: native
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Friday, 22 December 2017 03:07 CST
The problem is probably the backup script. The backup did not actually start and there was no backup log. It took the URL from the backup script and copied it in my browser. Than the backup did run.

I made a cron job with wget and that works.
Sunday, 21 January 2018 17:17 CST
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2018-01-21 23:17
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.

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