You start in Akeeba Backup, in Manage Backups. If there is a record there, then the backup started, which suggests your CRON setup is correct. It would also mean that there is a backup log, which is the next step. Please download the backup log, zip it and post it here. That will help with figuring out what is happening.
If there is no record in Manage Backups, then the backup never started and you need to look at your CRON setup again.
Dale L. Brackin
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2018-01-21 23:17
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