Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by on Tuesday, 18 December 2018 17:17 CST
* Login to your site's administrator backend
* Go to Extensions, Manage, Update from the top menu
* Click on Clear Cache in the toolbar
* When the page reloads the list should be empty. If not:
- Click on System, Clear Cache from the top menu
- Change the first dropdown from Site to Administrator
- Click Delete All in the toolbar
- Go to Extensions, Manage, Update from the top menu
- Click on Clear Cache in the toolbar again
* Click on Find Updates in the toolbar
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!