Akeeba Backup for Joomla!


Posted in ‘Akeeba Backup for Joomla!’
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Monday, 03 December 2018 01:48 CST
Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Just tried to download Akeeba Backup Professional package 6.3.1 and it downloads with a 0kb file. Logged out of my account and tried again, still no success. I also downloaded the Admin Tools professional package and that's was fine.


Custom Fields
Joomla! version (in x.y.z format) n/a
PHP version (in x.y.z format) n/a
Akeeba Backup version (x.y.z format) n/a
Monday, 03 December 2018 03:06 CST
Not sure why, but Firefox was causing the problem. Switched browser to Chrome and all fine.
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Support Information

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