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Akeeba Backup for Joomla!

#30740 – Host 1&1 Ionos

Posted in ‘Akeeba Backup for Joomla!’
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Sunday, 06 January 2019 05:58 CST
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Description of my issue:

I am having issues getting a Cron Job on our 1&1 Ionos server to execute
Manual backups work fine but I cant sort out how to get it going automatically
Do you have any experience of this?
Custom Fields
Joomla! version (in x.y.z format)
3.9.1
PHP version (in x.y.z format)
7.2.13
Akeeba Backup version (x.y.z format)
Akeeba Backup Professional 6.3.2 (2018-12-07)
Edited by jobbers67 on 2019-01-06 11:58
Monday, 07 January 2019 04:59 CST
Hello,

can you please give me more details about the error you are receiving?
Does it run (with an error) or it doesn't run at all?
In the control page of your host, do you have to specify an URL or a path to the script to execute?




Davide Tampellini


Developer and Support Staff






Italian: native


English: good






Please keep in mind my timezone and cultural differences when reading my replies. Thank you!






Tuesday, 08 January 2019 04:56 CST
Hi Davide

I do not receive an error, it just appears not to run

The 1&1 system is a URL to specify and I have tried the ones I could obviously see from the support information.
Using the 1&1 test cron function it says OK but no further details

I have been able to get it to work using webcron but would prefer not to have to rely on an external system like them

Cheers

Allan
Tuesday, 08 January 2019 08:56 CST
I'm sorry, but if you can only put an URL (and not a path) you're in bad luck.
This means that 1&1 server will load the URL once, with a short timeout. That's useful for short jobs, like pinging a site to check if it's online, not for backups.
During a backup process we're going to perform several redirects; your only option is to keep using the external service WebCron.




Davide Tampellini


Developer and Support Staff






Italian: native


English: good






Please keep in mind my timezone and cultural differences when reading my replies. Thank you!






Wednesday, 09 January 2019 06:17 CST
OK, Thanks for the update
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.

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