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Akeeba Backup for Joomla!

#30756 – Updating Akeeba Backup Pro v5 with Akeeba backup Core v6

Posted in ‘Akeeba Backup for Joomla!’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Tuesday, 08 January 2019 12:24 CST
Looking at new client site the first thing I went to do, as usual - run Akeeba!
Broken... (Missing Joomla stuff) Further investigation found it was over 2 years old v5.

No problem just install pkg_akeeba-6.3.0-core.zip
Ok, works fine except that it prompts me to enter download ID.
It also refuses to allow me to update to 6.3.3 without it.
Somehow installing core over pro has got confused!

No big deal as can just uninstall and install from scratch, so backups worth keeping!
Thought I would let you know there is a dormant issue somewhere!
Custom Fields
Joomla! version (in x.y.z format)
3.6.5
PHP version (in x.y.z format)
7.0.33
Akeeba Backup version (x.y.z format)
5.0.0
Edited by brainforge.uk on 2019-01-08 18:24
 
Tuesday, 08 January 2019 12:37 CST
My guess would be that the problem is caused by the number of updates between the two versions. Something in there isn't working the way it should. You have exactly the right procedure. I'll flag this for Nicholas and Davide to see if they know what the problem might be.

You can export the settings in your old version and import them after your uninstall/reinstall.




Dale L. Brackin


Support Specialist






English: native






Please keep in mind my timezone and cultural differences when reading my replies. Thank you!






Wednesday, 09 January 2019 08:20 CST
Nicholas tells me that you can upgrade to the current Pro version and then downgrade to Core, but it won't work to upgrade and switch to Core for those versions.

If you do it manually, please make sure the Pro upgrade site is deleted under Upgrade Sites.




Dale L. Brackin


Support Specialist






English: native






Please keep in mind my timezone and cultural differences when reading my replies. Thank you!






Friday, 08 February 2019 17:17 CST
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2019-02-08 23:17
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.

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