Support

Akeeba Backup for Joomla!

#30928 Error invalid_grant: The user could not be authenticated or user interaction is required. The user must sign in again and if needed grant the client application access to the requested scope.

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Saturday, 16 March 2019 18:17 CDT

mercurioweb
Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

When I start backup it come out this error: Error invalid_grant:
"The user could not be authenticated or user interaction is required. The user must sign in again and if needed grant the client application access to the requested scope."

LOG FILE: http://www.tecnoinfissi.biz/Akeeba Backup Debug Log.zip

thank you

tampe125
Akeeba Staff
Salve,

credo che OneDrive richieda l'accesso nuovamente dopo un po' di tempo.
Potrebbe provvedere ad effettuare l'autenticazione nuovamente dalla pagina di configurazione di Akeeba Backup?

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

mercurioweb
Grazie, era proprio quello il problema... ora ho risolto

tampe125
Akeeba Staff
Perfetto!

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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