Akeeba Backup for Joomla!

#31051 – 403 Error on Resoration

Posted in ‘Akeeba Backup for Joomla!’
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Sunday, 10 March 2019 09:59 CDT
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Description of my issue:
We encountered a 403 error while trying to restore a site. The backup file extracted successfully, but we got an immediate 403 error when we tried to initiate the restoration script.

We have restored many sites over the years, never encountered this. We have recently implemented myJoomla which has recommended and affected many new security settings. I'm guessing it's a new htaccess policy that is blocking us from restoring.

Curious to understand what's at play here and the best practice for restoring our sites.

Is it the existing .htaccess deployed on the site that we are trying to restore over that is denying access? Or is it the .htaccess file in the backup that we are tripping over?

Is it enough to disable or remove the .htaccess file from the existing installation, or are their different configuration settings that we need to consider in Akeeba backup and/or AdminTools?

Happy to read up on this, but wasn't finding this exact situation.

Thanks, SL
Custom Fields
Joomla! version (in x.y.z format) 3.9.3
PHP version (in x.y.z format) 7.2.15
Akeeba Backup version (x.y.z format) 6.4.0
Steve Lomas | Idea Mechanic | MojoMediaPros
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