Support

Hello Nicholas,
Help quickly because i have many sites.
I have the same problem since 6.4.1 update (12/03/2019)
I look from ticket #31101 – Backup fails: The encryption key has changed
I already do the same things but the automatic backup don't start with teh encryption erro even if the option in parameters id off and i make a new configugaration.
Regards

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An error has occurred:
Could not decrypt settings for profile #1

The settings for backup profile #1 are stored encrypted in your database.
However, PHP 7.2.16 (cgi-fcgi) on your server -which you use to run this backup
script- does not support encrypted settings. Since the settings cannot be read
the backup has failed.

The detected errors are:

The encryption key has changed

Since your encryption key has changed you have permanently lost all your
encrypted settings. Please reconfigure the backup profile and retry taking a
backup. There is nothing else you can do.

If i deinstall 6.4.2 and reinstall 6.4.0 there is no problem.
Regards

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