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Akeeba Backup for Joomla!

#32079 – Unhandled exception detected

Posted in ‘Akeeba Backup for Joomla!’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Tuesday, 03 December 2019 07:39 CST
Description of my issue:

During installation of v7.0.0.1b over v6.6.1 an unhandled exception was detected.
After return to control pannel a backup was succesfully executed.

In attached zip-file a pdf and html copy of the errorpage

Kind regards,

Johan.
Custom Fields
Joomla! version (in x.y.z format) 3.9.13
PHP version (in x.y.z format) 7.3.7
Akeeba Backup version (x.y.z format) 7.0.0.1b
 
jobrusche
Tuesday, 03 December 2019 07:52 CST

Versions of file_ libraries, see jpg
 
jobrusche
Tuesday, 03 December 2019 08:01 CST
Please clear your Joomla cache (site and administrator) and retry accessing Akeeba Backup. If you get the same problem please let me know if it's the Core or Professional version you're having the problem with.


Nicholas K. Dionysopoulos

Lead Developer and Director



Greek: native

English: excellent

French: basic



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



nicholas
Wednesday, 04 December 2019 11:04 CST

Please note that this was a one-time event while installing v7.0.0.1b CORE over v6.6.1 CORE
After that I was able to use backup and then I have installed v7.0.0.1b PRO without further issues.

 
jobrusche
Thursday, 05 December 2019 04:12 CST
The issue you had looks like a stuck cache. I could not reproduce it with 6.6.1 Core to 7.0.0.b1 Core (or Pro). Nobody else reported it either.


Nicholas K. Dionysopoulos

Lead Developer and Director



Greek: native

English: excellent

French: basic



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



nicholas
Saturday, 04 January 2020 17:17 CST
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