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Akeeba Backup for Joomla!

#32162 Backup Archive information: backup is not available on my server

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Saturday, 18 January 2020 17:17 CST

mamboklaus
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Description of my issue:
Hi,
I have a problem with my backups. I create (via Cronjob) backups.
Just now only I realized that the backups are done, but the system tells me that the backups are not avaiable at the server(please check the screenshot)
I checked the logfile(also attached( but maybe I am not able to understand the logfile, there is no error?
The website I need to backup every day ist quite big.
If I manually create a backup it is available!
Can you please check whether you can find my mistake?
If you need the admin login I can give you...

Thank you for your help, and I love akeeba pro a lot, it helps me to not get heart attachs:-)
Klaus

tampe125
Akeeba Staff
Hello,

looking at your backup log, it seems that the process gets killed after about 100 seconds.
This usually happens when the CLI process reaches the timeout imposed by your hosting company. You should contact them and ask if they can raise such limit.
If that's not possible, your only alternative is to use an external service, like WebCron.org

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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