Akeeba Backup for Joomla!

#32707 An unhandled Exception has been detected

Posted in ‘Akeeba Backup for Joomla! 4 & 5’

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Environment Information

Joomla! version

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PHP version

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Akeeba Backup version

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Latest post by on Thursday, 23 April 2020 17:17 CDT

Sunday, 22 March 2020 11:09 CDT

obios

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
Hi there,
I updated the akeeba backup pro 6.6.0 up to 7.1.0. After that, returning to the control panel I got the error message I attached. Looking through older threads I found one telling to clear the cache but that didn't work for me so that I need help now because there's no way for me backing up the site now anymore.
Thanks for help, kind regards,
Ortrun

Monday, 23 March 2020 02:04 CDT

nicholas

I think I understand what is going on.

Please go to System, Global Configuration. From the left hand sidebar choose Akeeba Backup. This takes you to Akeeba Backup's component configuration page. From the Backend tab find the Optimize JavaScript option and set it to No. Click on Save & Close. Try accessing Akeeba Backup again. Does that work for you?

If it does, please upgrade your site to Joomla 3.9. Then you can set that option back to Yes.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 24 March 2020 02:28 CDT

obios

Hi Nicholas,
that worked for me, thanks a lot!
Stay healthy,
Ortrun

Tuesday, 24 March 2020 04:26 CDT

nicholas

Thank you for the feedback! I will release an update later this week to address that option's effects on Joomla 3.8.

Nicholas K. Dionysopoulos

Lead Developer and Director

Thursday, 23 April 2020 17:17 CDT

System Task

system

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