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Akeeba Backup for Joomla!

#32901 Can't update your Components

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Friday, 22 May 2020 17:17 CDT

Tuesday, 21 April 2020 11:02 CDT

myaviation
I just went to update your backup on 2 of my website today.. And both didn't want to work. Very odd..
I even then tried to do an update on other componetns and they had the same issues.. Even my Joomla Update did the same thing.

I'm just asking would this be a Server issue or would it be a Joomla connection issue? or something else?

I know its an odd question but just asking as I don't know how the update components work when you hit the Start button.

Rick

Wednesday, 22 April 2020 02:11 CDT

nicholas
Since you cannot update anything this is a server issue. Contact your hosting provider and ask them if they made any changes in their firewall settings recently (spoiler alert: they most definitely have). They need to fix that on their end. Whatever they did blocked PHP from accessing remote sites using cURL. This is a requirement for Joomla to retrieve the update information and the update ZIP files themselves.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 22 May 2020 17:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2020-05-22 17:17 CDT

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