Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the forum before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.7
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version: 3.3.6
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
I try to update my sites with the latest version of Akeeba Backup pro, but I keep getting this same message:
Downloading the update package failed. Make sure that your temp-directory is writable or that you have enabled Joomla!'s FTP options in your site's Global Configuration.
I have enabled the FTP, and the temp directory, but I still wasn't able to update.
Any help would be appreciated (or article links) as the one I found did not have a step-by-step solution.
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the forum before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.7
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version: 3.3.6
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
I try to update my sites with the latest version of Akeeba Backup pro, but I keep getting this same message:
Downloading the update package failed. Make sure that your temp-directory is writable or that you have enabled Joomla!'s FTP options in your site's Global Configuration.
I have enabled the FTP, and the temp directory, but I still wasn't able to update.
Any help would be appreciated (or article links) as the one I found did not have a step-by-step solution.
