Support

Akeeba Backup for WordPress

#27992 nella cartella del wp-content del back up un file debug.log

Posted in ‘Akeeba Backup for WordPress’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

WordPress version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Saturday, 22 July 2017 17:17 CDT

mem.webproject
Buona sera,

abbiamo dei problemi con akeeba backup wordpress, in particolare nella cartella wp-content c'è solo un file denominato debug.log di grandi dimensioni, circa 800Mb che non riusciamo nemmeno ad aprire. Volete che ve lo mandiamo con un wetransfer?

grazie

cordiali saluti

Maurizio

dlb
No, that is not the correct log file. Go to Manage Backups, select a failed backup, on the right side, there is a View Log button, click that. It will then give you a choice to view or download the log file, choose download. You can then zip it and post it here.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

mem.webproject
attached the log file

regards

mem.webproject
here the file

dlb
Please reduce your part size to around 10 Mb. That normally fixes problems with FTP post processing.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!