Support

Akeeba Backup for WordPress

#30321 – License deactiviation

Posted in ‘Akeeba Backup for WordPress’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 03 October 2018 02:37 CDT
Good morning,
Is it possible to see on your website logged on which sites I have activated the Akeeba license?
And also to deactivate the license?

When that is not possible, is it possible to deactivate the license on a website without logging in to the dashboard?

Thanks!
Custom Fields
WordPress version (in x.y.z format) 4.9.8
PHP version (in x.y.z format) 7.0.32
Akeeba Backup version (x.y.z format) 3.2.1
damnsharp
Wednesday, 03 October 2018 03:09 CDT
Hello,

we do not keep track of the sites where Akeeba Backup is installed, what you're looking for is the Additional Download ID feature inside our site.
Instead of using your main download ID for every customer, you can create an additional Download ID just for that customer. Then if something goes wrong, you can simply remove such Download ID from our site.

Please note that this will only block the user from updating Akeeba Backup, our software will continue to work, even if obsolete.


Davide Tampellini

Developer and Support Staff



Italian: native

English: good



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



tampe125
Wednesday, 03 October 2018 03:14 CDT
Thanks Davide for the info, nice you have the Additional Download ID feature.
For the future it would be great that I could see where I installed the software.
But anyway, again thanks for the swift reply.

I will close the ticket.
damnsharp
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.

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