Support

Akeeba Solo

#27561 Update 2.1.0.b1 to 2.2.2 not working

Posted in ‘Akeeba Solo (standalone)’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
Akeeba Solo version
n/a

Latest post by on Sunday, 21 May 2017 17:17 CDT

matzeelis
 IMPORTANT! Please remember to ZIP and attach your backup log file. Without it we are unlikely to be able to help you with backup issues. Thank you!

Hello,

my update of 2.1.0.b1 to 2.2.2 doesn't work. it stuck completely at the extraction at 0%.
but the permissions haven't change since the last updates and there is no error. it just stuck comopletely.

hope you can help me out
regards
Matthias

tampe125
Akeeba Staff
Hello,

the beta version had an issue with the automatic update.
You have to manually update your installation using the following instructions.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!