Support

Hi Nicholas,

I have been using Akeeba Backup pro on my Joomla sites for many years now, with no issues whatsoever. Thus, when a friend asked me to help administer his web site, which runs among other phpbb3, I of course suggested to use Akeeba Solo for the backup process.

I downloaded Akeeba Solo Core for testing things, and ran into a few snags, which I will report in different tickets.

The good news first:The installation worked fine, and I am able to make backups.

I have disabled that Ad Blocker in my browser.


When I try to use the „Transfer Wizard“ and enter the site URL, a form opens where I can enter ftp and/or other info. Regardless which file transfer method I choose and then fill in the data, nothing happens when I Klick the „proceed with restoration“ button, no action, no error message, nothing.


I noticed that on this page there is no „Donate“ banner or something similar, as opposed to the other pages

Yes, I read the docs (if every thing else fails, I always do), but I must be missing something ...


Is this a limitation of the Core/Test Version, and should I try the Pro Version. (Which I would subscribe to anyhow when the issues have been worked out)


With best regards

Volker

Akeeba Solo Core Version: 2.4.0
Php Version: 7.1

Also tried on different servers with PHP Version 5.6.1

Also tried on different Browsers, including Safari on iPad, and Firefox, Edge, IE on PC with Win 10 Professional

With best regards


Volker

Hello Davide,

Thanks for your reply. I have activated the Javascript console before invoking the Transfer Wizard "Check" function. See screen capture "ScreenHunter_262.png


Clicking onto CHECK and then filling in the forn and finally pressing "Proceed to restoration" does not change anything in the JS-Console, as can be seen "Screenhunter_265.png"

I have expanded the "TypeError" entry in the console screen for your convenience (ScreenHunter_266.png)


With best regards


Volker

Thanks, Davide,


I have downloaded and installed the Snapshot into the development environment, and it fixes this issue, and a similar issue where I could not import a profile (no action on clicking the import button, either.

Now, when will the fix be incorporated in the Akeeba Solo Pro Version? While I don‘t mind having it in the Test system I am not comfortable in putting a developers snapshot into the Staging or the Production system.


With best regards, any many thanks for you help


Volker

Molto bene!

You may close this ticket now


With best regards


Volker