Support

Akeeba Ticket System

#23126 how I can change the message when create a new ticket

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Ticket System version
n/a

Latest post by tampe125 on Tuesday, 18 August 2015 07:37 CDT

user87969
when create a new ticket, I found message : You may format your message using BBcode, the same markup you've used on most Internet forums. The editor below has a formatting toolbar for your convenience.

how can I change it to my word?

tampe125
Akeeba Staff
Hello Bennet,

you can create a language override inside Joomla, in this way you can customize the text and you won't lose it when you upgrade your ATS version.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!