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Akeeba Ticket System

#23608 Fatal error when viewing ticket

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
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Joomla! version
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PHP version
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Akeeba Ticket System version
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Latest post by nppsbh on Sunday, 01 November 2015 10:00 CST

Saturday, 31 October 2015 21:24 CDT

nppsbh
When trying to open an existing ticket, gives the following fatal error:

Fatal error: Class 'F0FModel' not found in /var/www/vhosts/xxxxx.xx/httpdocs/xx/plugins/ats/akeebasubslegacy/akeebasubslegacy.php on line 164

this occurs in front and backend, but disabling Akeeba Ticket System - Akeeba Subscriptions 4 integration it works fine.
Edited by nppsbh on 2015-10-31 21:32 CDT

Sunday, 01 November 2015 09:05 CST

nicholas
It makes sense if you do not have Akeeba Subscriptions 4 installed. There are two Akeeba Subscriptions integration plugins, one called "Akeeba Subscriptions 4" for Akeeba Subscriptions 4 (of course) and one called just "Akeeba Subscriptions" for Akeeba Subscriptions 5. If you are not using Akeeba Subscriptions at all disable both.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 01 November 2015 10:00 CST

nppsbh
Ok I get it. I intend to use Akeeba subscriptions 5 so, I will keep Akeeba Subscriptions integration active. Thanks

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