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#24170 F0FModel not found still an issue

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Ticket System version
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Latest post by user89142 on Tuesday, 12 January 2016 13:58 CST

user89142
The issue reported in #23608 is still a problem. The work-around of disabling the subscriber integration plugins is still needed.

tampe125
Akeeba Staff
Hello David,

yes, that's the intended behavior. If you don't have Akeeba Subscription installed, you have to disable both plugins.

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user89142
Thank you for the feedback. I think it would be worth revising the intended behaviour since I only found this on testing the site and hadn't come across warnings in the docs or during installation! It feels like a bug to me.

A few possible changes:
  • Install the plugins but only enable them if the subscription component is installed or upon installing the subscription component.
  • OR, in the plugin code, check for the component before continuing.
  • If that isn't practical, put a prominent warning in the admin (similar to the no-menu warning).
  • If that cant' be done, please at least put a warning in the documentation

tampe125
Akeeba Staff
mhm... after digging inside the code, I saw that indeed those plugins are enabled by default.
I just changed it, so you have to manually enable them.

Thank you very much for your report!

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user89142
Thank you for fixing this.

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