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Akeeba Ticket System

#24593 New private ticket is not visible to the manager

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
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PHP version
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Akeeba Ticket System version
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Latest post by joomshopping on Thursday, 03 March 2016 10:35 CST

Thursday, 03 March 2016 09:46 CST

joomshopping
 good afternoon

1. Create a new private ticket
2. Notification successfully comes to email
The new ticket is not visible on the front-end of any administrators or manager.

The new ticket is not visible to all, yet the manager did not go to the link in the email and do not respond to the ticket. Only after a new ticket response appears in the list of designated tickets. It is necessary that a new ticket has been seen private managers and administrators.

+ How to set the default manager for the current category?

Thursday, 03 March 2016 10:35 CST

joomshopping
It is necessary to make another menu item.
Assigned tickets - Last tickets

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