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Akeeba Ticket System

#26720 Assign Users to a Specific Organization

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
This is a public ticket

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Environment Information

Joomla! version
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PHP version
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Akeeba Ticket System version
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Latest post by syhussaini on Friday, 16 December 2016 07:02 CST

Tuesday, 13 December 2016 06:09 CST

syhussaini
 Hello Team,

I have going through the documentation to find an option to add users to their respective organization/company. This will allow us to filter tickets based on a specific organization making it easy to report the number of requests that were served during a period for that selected organization/company.

Hope to gain healthy solution.

Best Regards,
Syed H
 Best Regards
Syed Hussaini
www.zaha.in

Tuesday, 13 December 2016 07:59 CST

tampe125
Hello,

I'm sorry but this is not possible to achieve with Akeeba Ticket System.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Edited by tampe125 on 2016-12-13 07:59 CST

Tuesday, 13 December 2016 09:09 CST

syhussaini
Davide,

Thank you for a quick response. Can we consider this as a feature request?

Best Regards,
Syed H
 Best Regards
Syed Hussaini
www.zaha.in

Tuesday, 13 December 2016 09:14 CST

tampe125
I'm sorry but this won't be implemented. It would require to rewrite large part of the software and it will slow it down, since we will have to link the Joomla user table to the new "organization" one.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 16 December 2016 07:02 CST

syhussaini
I get it. May be when you find it fit, you may consider this.

Best Regards,
Syed H
 Best Regards
Syed Hussaini
www.zaha.in

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