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Akeeba Ticket System

#27526 Auto- update Tikcet System

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
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PHP version
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Akeeba Ticket System version
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Latest post by on Saturday, 13 May 2017 17:17 CDT

sakis
 Hi

I cannot find the place to enter the download id for updating the extension.
Can you help?

Regards,
Sakis

nicholas
Akeeba Staff
Manager
Components, Akeeba Ticket System, Options, Updates. It's the first field on the page.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

sakis
Oh man!
Blindness in it's beauty.

Do you have any idea why i am getting a 403 error when i am trying to update it?
Dld is there and is active.

Regards,
Sakis

nicholas
Akeeba Staff
Manager
Joomla! has cached the old update URL, without the Download ID. The easy fix is to wait a day. If you're in a hurry you can go to Extensions, Update and click on Purge to force Joomla! to forget update URLs, then check for updates again. Usually that works. In some cases Joomla will stubbornly refuse to clear its cache.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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