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Akeeba Ticket System

#28781 Assigned to dropdown

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
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PHP version
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Akeeba Ticket System version
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Latest post by SatIntAKB on Friday, 24 November 2017 08:20 CST

Friday, 24 November 2017 05:27 CST

SatIntAKB
Hi,

I have noticed that in the "assigned to" drop-down, by default all super users and administrators are included. Is there a way to amend this so that super users and administrators are excluded?

The reasoning behind this is that most of the super users and admins are not part of our support team so it is unnecessary for them to be in the assigned to this list.

Kind regards,
Dale

Friday, 24 November 2017 07:58 CST

tampe125
Hello,

I'm sorry but that's not possible.
Such list is built using component permissions, this means that any user that has "manager" permissions is included inside that.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 24 November 2017 08:20 CST

SatIntAKB
Hi,

Thanks for the information.

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