#31570 – Reply By Email - SSL problem

Posted in ‘Akeeba Ticket System’
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Tuesday, 23 July 2019 11:32 CDT
Hi I'm trying to activate "reply by email" function but get error:
Akeeba Ticket System reply by email - Cannot connect to mail server : Certificate failure for poczta.netica.pl: self signed certificate: /C=US/ST=Someprovince/L=Sometown/O=none/OU=none/CN=localhost/emailAddress=webaster@localhost

I have SSL certificate installed on my server poczta.netica.pl -> https://poczta.netica.pl/.
What can be wrong?

Thank you in advance.
Custom Fields
Joomla! version (in x.y.z format) 3.9.10
PHP version (in x.y.z format) 7.2.20
Akeeba Ticket System version (x.y.z format) 3.0.3
Tuesday, 23 July 2019 15:33 CDT
Per the error message, you have a self-signed SSL certificate. This is a certificate you created yourself. There is no way to validate its authenticity. As a result, PHP itself cannot connect to the server, it correctly considers your certificate to be insecure. You need to either remove the certificate or replace it with a commercial one that has a valid signature.

Please note that this is not something that we can change. This is a very reasonable protection in the SSL library used by PHP itself to protect you against connecting to a server with a spoofed SSL certificate.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native

🇬🇧English: excellent

🇫🇷French: basic

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 22 August 2019 17:17 CDT
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