Support

UNiTE, Remote CLI, eXtract Wizard

#3484 JPRemote 2009.1 Wizard FTP , Possible issue

Posted in ‘UNiTE and Remote CLI’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
Tool
UNiTE
Tool version
n/a

Latest post by dlb on Monday, 06 April 2009 03:03 CDT

user85
I noticed that while I was upgrading from the previous version of JPRemote to 2009.1, there may be a Wizard issue. At least for me when I used the wizard, the FTP folder site (Output folder), did not stick. I set up about 5 sites and it seemed pretty consistent that when 1: I tried to backup and download, the download portion failed. 2: When I used "Edit" to view the site info, the output folder was blank. I was able to add the output folder manually, saved and went back in and the output folder was still there so it looks like it sticks when entered manually but there may be an issue with the wizard.

Hope this helps
-Donald

dlb
Donald,

Thank you for the report, that whole area of the program has been rewritten in the SVN version, the data is now stored in a database as opposed to an ini file. I don't know exactly what the release schedule is but it is getting close.

Dale


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!