UNiTE, Remote CLI, eXtract Wizard

Wednesday, 20 May 2009 18:48 CDT

user5874

Description du problème:

I'm using JoomlaPack RemoteSpecial Edition v.2.1.0.17. When i launch a backup, it connects, it starts the backup and after 5 seconds i've got this message : Backup error: XML-RPC layer error:Connection Closed Gracefully.

On the site I've got the JoomlaPack 2.1.1

Message d'erreur/log:

[21.05 06:23:44] POST: joomlapack.continueBackup **** **** 1

[21.05 06:23:49] Backup error: XML-RPC layer error:Connection Closed Gracefully.

Mesures prises pour résoudre le problème:

I've tried to activate Joomla XML-RPC in the back-end!

Information de diagnostic

Joomla! Version: Joomla! 1.5.10 Production/Stable [ Wohmamni ] 27-March-2009 23:00 GMT

configuration.php: Lecture seule (Mode: 644 ) | RG_EMULATION: N/A

Architecture/Plateforme: FreeBSD 6.1-RELEASE ( i386) | Web Serveur: Apache/2.2.0 (FreeBSD) DAV/2 PHP/4.4.2 ( http://www.notre-famille.net ) | PHP Version: 4.4.2

PHP Configuration requise: register_globals: Désactivé | magic_quotes_gpc: Activé | safe_mode: Désactivé | MySQL Support: Oui | XML Support: Oui | zlib Support: Oui

mbstring Support (1.5): Non | iconv Support (1.5): Non | save.session_path: Modifiable | Max.Execution Time: 120 secondes | File Uploads: Activé

MySQL Version: 5.1.6-alpha ( Localhost via UNIX socket )

Thx for your help :) Gracefully

Thursday, 21 May 2009 04:18 CDT

dlb

I don't have a clue on this one, I'll ask Nicholas to look at it.

Gracefully yours,
Dale
:lol:

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Thursday, 21 May 2009 19:52 CDT

nicholas

This usually indicates that the XML-RPC server didn't send a reply, as if the script died without output. Most of the times it has to do with user authentication, especially if you are using a forum bridge or an ACL solution. In such a case you can try enabling JoomlaPack's front-end backup feature and use the front-end backup's secret word as the password in JoomlaPack Remote.

If this doesn't work, the only way I know to debug it is using an on-line XML-RPC debugger, trying to simulate the commands JoomlaPack Remote sends to your site. You can arrange creating a temporary account on your site for me and send me the details in a PM so that I can investigate it.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 22 May 2009 00:51 CDT

nicholas

Thank you for the temporary account. I am able to perform a backup on your site, with the following important notes:

1. I am using the latest developer's release from the Bleeding Edge, our unofficial developer's releases repository. I have fixed some bugs between 2009.2 and this developer's release which might affect you.

2. I have set up the site using the Expert Mode button in the lower left corner of the first page of the New Site wizard.

3. It's stupid, but the default port in the Expert Mode is 1. Change this to 80. I made a note to change this for the next stable release.

4. The XML-RPC proxy address is www.yoursite.com/xmlrpc/index.php (that is, do not put the http:// prefix in the Expert Mode dialog!!).

Using these settings the connection works and I am currently running a backup on your site, which should appear in a few minutes on your administrator panel (it's still running).

If you get stuck, drop us a line. We're here to help! :D

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 22 May 2009 05:48 CDT

user5874

Thank you for your help and efficiency!It seems to work great with the svn version!The parameters were fine in JoomlaPAck Remote, only the index.php was missing!
JoomlaPack is a very great extension, and the support is very fine! I'll do quickly a paypal donation and give a note on joomla extensions site! Thx a lot!

Friday, 22 May 2009 09:04 CDT

nicholas

Thank you very much for your kind words! We are really here to help :D

Since you want to help us too, please cast a vote for us in JoomlaShack's Ultimate Top 10 Extensions competition. Thanks :D D D

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 22 May 2009 11:00 CDT

user5874

Done :)

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