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Pre-sales

#21535 Wrong Character Set

Posted in ‘Pre-sales and Account Questions’
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Latest post by optimized on Tuesday, 25 November 2014 10:28 CST

Tuesday, 25 November 2014 08:08 CST

optimized
 Hi,

I have used Akeebla Backup Wordpress to move http://gramafina.com/ to http://disenopaginaswebpanama.com/grama and, as you can see, the character set has changed and my Spanish characters do not show correctly.

What could have caused this issue?

Thanks,

Mike

Tuesday, 25 November 2014 08:10 CST

nicholas
Hello Mike,

When restoring the backup archive there are two options in the Site Setup page called Database Charset and Database Collation. Try setting the Database Charset option to 
utf8
and leave the Database Collation empty.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 25 November 2014 08:21 CST

optimized
Do you mean the Configuration page?

Thanks,

Mike

Tuesday, 25 November 2014 08:22 CST

nicholas
No. I mean when restoring the backup. The second to last page in the ANGIE installer script is Site Setup. In there you'll see two fields called Database Charset and Database Collation. Try setting the Database Charset option to 
utf8
and leave the Database Collation empty.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 25 November 2014 10:17 CST

optimized
tick UTF-8 collation force in the database and
Force UTF-8 collation tables ?

Mike

Tuesday, 25 November 2014 10:20 CST

nicholas
No. This page here: https://www.akeebabackup.com/documentation/solo/angie-wordpress-setup.html

Database charset. Set it to utf8
Database collation. Leave it blank.

This is the page shown AFTER the database restoration page you are talking about.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 25 November 2014 10:28 CST

optimized
You guys are the best!

Thanks very much

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