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Pre-sales

#22496 Renewed subscription but download links give me 403

Posted in ‘Pre-sales and Account Questions’
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Latest post by nicholas on Monday, 20 April 2015 14:41 CDT

cosiscience
 I renewed my joomla deluxe subscription today but when I try to download Backup Pro and/or Admin Pro I go to a 403 error page. Please help

nicholas
Akeeba Staff
Manager
Did you log out from our site and then log back in, per the instructions in the confirmation email you received from us?

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

cosiscience
Must have missed that part. That was it, thanks.

nicholas
Akeeba Staff
Manager
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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