Support

Pre-sales

Tickets

Closed
 #29229: Usage of Akeeba Backup after subscription expiration?

Latest post by nicholas on Friday, 16 February 2018 10:36 CST Created on Friday, 16 February 2018 03:17 CST by dkdb

Closed
 #29160: Akeeba Translation

Latest post by pixeldiele on Thursday, 15 February 2018 09:20 CST Created on Friday, 09 February 2018 02:45 CST by pixeldiele

Pending
 #29098: Subscriptions

Latest post by nicholas on Tuesday, 13 February 2018 08:56 CST Created on Saturday, 03 February 2018 09:12 CST by progettosl

Pending
 #29175: Akeeba Social Integration - Use email as joomla username

Latest post by nicholas on Saturday, 10 February 2018 04:34 CST Created on Friday, 09 February 2018 17:25 CST by holden1992

Closed
 #28980: bundles

Latest post by iwallace on Friday, 09 February 2018 17:17 CST Created on Tuesday, 09 January 2018 16:20 CST by iwallace

Closed
 #28952: VAT on renew

Latest post by pinguinone on Friday, 09 February 2018 17:17 CST Created on Wednesday, 03 January 2018 10:09 CST by pinguinone

Closed
 #29123: beta

Latest post by nicholas on Wednesday, 07 February 2018 04:07 CST Created on Wednesday, 07 February 2018 02:37 CST by blondie63

Pending
 #29115: LOGIN Gaurd

Latest post by nicholas on Tuesday, 06 February 2018 05:16 CST Created on Tuesday, 06 February 2018 04:46 CST by pgypps

Closed
 #28937: Subscription Issue

Latest post by shockoe on Saturday, 27 January 2018 17:17 CST Created on Thursday, 28 December 2017 12:59 CST by shockoe

Closed
 #28890: Discount

Latest post by junbernardo on Sunday, 14 January 2018 17:17 CST Created on Thursday, 14 December 2017 17:23 CST by junbernardo

Closed
 #28879: VAT added on a EU transaction

Latest post by Collectives on Saturday, 13 January 2018 17:17 CST Created on Wednesday, 13 December 2017 06:39 CST by Collectives

Closed
 #28861: Thank you!

Latest post by tcgass on Thursday, 11 January 2018 17:17 CST Created on Monday, 11 December 2017 12:09 CST by tcgass

Closed
 #28773: Does Akeeba Ticket Pro cover this scenario?

Latest post by webcoast on Wednesday, 27 December 2017 17:17 CST Created on Monday, 20 November 2017 19:33 CST by webcoast

Closed
 #28917: Invoice

Latest post by nicholas on Thursday, 21 December 2017 00:48 CST Created on Wednesday, 20 December 2017 07:13 CST by petarmedarevic

Closed
 #28691: Change the username

Latest post by nicholas on Saturday, 04 November 2017 12:06 CDT Created on Friday, 03 November 2017 09:28 CDT by Carmel de Micy

Closed
 #28553: Subscribe for Two Years

Latest post by mbond87 on Thursday, 02 November 2017 18:17 CDT Created on Tuesday, 03 October 2017 11:53 CDT by mbond87

Closed
 #28535: akeebaback.cup redirected to robot challenge screen

Latest post by tkruse on Sunday, 29 October 2017 18:17 CDT Created on Thursday, 28 September 2017 09:59 CDT by tkruse

Closed
 #28419: Frontend Backup

Latest post by Anthrasite on Wednesday, 11 October 2017 17:17 CDT Created on Monday, 11 September 2017 08:23 CDT by Anthrasite

Closed
 #28418: Change Profile Address

Latest post by snowyowl on Wednesday, 11 October 2017 17:17 CDT Created on Monday, 11 September 2017 08:20 CDT by snowyowl

Closed
 #28261: Admin tools question

Latest post by OlijO on Wednesday, 20 September 2017 17:17 CDT Created on Monday, 21 August 2017 04:41 CDT by OlijO

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(If filing a bug or you have a pre-sales request, please contact us directly.)

Support Information

Unavailability: Our company will be closed December 22nd, 2017 19:00 EET to December 28th, 2017 09:00 EET due to Christmas holidays. Furthermore, we will be closed December 29th, 2017 19:00 EET to January 3rd, 2018 09:00 EET due to New Year's holidays. During that time our support will be closed for new tickets and replies. Thank you for your understanding and Happy Holidays!

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. We cannot respond to tickets outside of our working hours.

Support policy: Read the complete support policy which is part of our Terms of Service. We kindly remind our subscribers that they have already explicitly and unconditionally accepted the Terms of Service.