Support

Pre-sales

 #24120: Geo IP blocking

Closed
Latest post by ripsnorter on Sunday, 07 February 2016 17:20 CST Created on Wednesday, 06 January 2016 14:27 CST by ripsnorter

 #24099: Multiple Site Installation

Closed
Latest post by Murphman on Friday, 05 February 2016 17:20 CST Created on Tuesday, 05 January 2016 14:39 CST by Murphman

 #24035: Akeeba backup for Wordpress

Closed
Latest post by hellodesign on Saturday, 23 January 2016 17:20 CST Created on Wednesday, 23 December 2015 14:39 CST by hellodesign

 #23989: Is Akeeba good for large DBs?

Closed
Latest post by docmovies on Friday, 22 January 2016 17:20 CST Created on Monday, 21 December 2015 13:57 CST by docmovies

 #24010: Backup for Wordpress

Closed
Latest post by bridgford-red on Friday, 22 January 2016 17:20 CST Created on Tuesday, 22 December 2015 11:59 CST by bridgford-red

 #24217: Invoice file corrupted

Closed
Latest post by InterWeb on Monday, 18 January 2016 02:50 CST Created on Monday, 18 January 2016 02:33 CST by InterWeb

 #24214: Upgrading individual subs to bundle

Closed
Latest post by austega on Sunday, 17 January 2016 19:37 CST Created on Sunday, 17 January 2016 19:34 CST by austega

 #23961: Upgrade to Essentials?

Closed
Latest post by Cooch on Sunday, 17 January 2016 17:20 CST Created on Thursday, 17 December 2015 18:22 CST by Cooch

 #23938: Can't make new support ticket

Closed
Latest post by jbarkacs on Saturday, 16 January 2016 17:20 CST Created on Wednesday, 16 December 2015 11:42 CST by jbarkacs

 #24191: Akeeba Backup and Admin tools version info not picking up new release

Closed
Latest post by jdekempenaer on Thursday, 14 January 2016 02:58 CST Created on Wednesday, 13 January 2016 10:13 CST by jdekempenaer

 #24152: Cron-Job / EMail-Warnings: PHP Warning: session_destroy():

Closed
Latest post by user88882 on Monday, 11 January 2016 06:38 CST Created on Sunday, 10 January 2016 16:33 CST by user88882

 #24096: Adding a subscription...

Closed
Latest post by nicholas on Tuesday, 05 January 2016 10:33 CST Created on Tuesday, 05 January 2016 10:25 CST by globeseek

 #24076: Renew subsription

Closed
Latest post by nicholas on Monday, 04 January 2016 05:45 CST Created on Monday, 04 January 2016 05:41 CST by cmevt

 #23796: last purchase refund

Closed
Latest post by daryusgekko on Wednesday, 30 December 2015 17:20 CST Created on Monday, 30 November 2015 08:31 CST by daryusgekko

 #23755: Upgrade Subscription

Closed
Latest post by schao@coyoteworks.com on Wednesday, 23 December 2015 17:20 CST Created on Monday, 23 November 2015 09:14 CST by schao@coyoteworks.com

 #23735: Akeeba Back up

Closed
Latest post by jm34ashby on Saturday, 19 December 2015 17:20 CST Created on Wednesday, 18 November 2015 11:49 CST by jm34ashby

 #23721: Akeeba kickstart for Magento site

Closed
Latest post by Grithify on Thursday, 17 December 2015 17:20 CST Created on Tuesday, 17 November 2015 04:30 CST by Grithify

 #23946: Change username

Closed
Latest post by febchk on Wednesday, 16 December 2015 19:59 CST Created on Wednesday, 16 December 2015 19:58 CST by febchk

 #23923: Unable to download - redirects to home

Closed
Latest post by nicholas on Wednesday, 16 December 2015 02:17 CST Created on Tuesday, 15 December 2015 12:39 CST by jtechmedical

 #23926: Import/Export Feature request Admin Tools

Closed
Latest post by zeebeest on Wednesday, 16 December 2015 00:25 CST Created on Wednesday, 16 December 2015 00:00 CST by zeebeest

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Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

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