Support

Pre-sales

 #26050: documents download

Closed
Latest post by dewittds on Wednesday, 07 September 2016 07:51 CDT Created on Tuesday, 06 September 2016 15:14 CDT by dewittds

 #25955: Unable to complete subscription order

Closed
Latest post by nicholas on Wednesday, 24 August 2016 01:58 CDT Created on Tuesday, 23 August 2016 19:08 CDT by GuiGuy

 #25683: Paypal fails

Closed
Latest post by Sagiba on Saturday, 20 August 2016 17:20 CDT Created on Thursday, 21 July 2016 09:42 CDT by Sagiba

 #25661: Permanently blacklist IP after...

Closed
Latest post by theoutsiders on Friday, 19 August 2016 17:20 CDT Created on Tuesday, 19 July 2016 16:38 CDT by theoutsiders

 #25900: Hi, really sorry I bought the wrong version!

Closed
Latest post by happyxinqiang on Tuesday, 16 August 2016 20:35 CDT Created on Tuesday, 16 August 2016 20:23 CDT by happyxinqiang

 #25888: Joomla Module install problems

Closed
Latest post by wfdeanb on Tuesday, 16 August 2016 07:38 CDT Created on Friday, 12 August 2016 16:03 CDT by wfdeanb

 #25870: The cmsupdate component is live?

Closed
Latest post by zavrin on Wednesday, 10 August 2016 02:50 CDT Created on Wednesday, 10 August 2016 01:13 CDT by zavrin

 #25463: Can't print invoice

Closed
Latest post by stevent on Sunday, 24 July 2016 17:20 CDT Created on Friday, 24 June 2016 04:38 CDT by stevent

 #25638: Backup seems frozen

Closed
Latest post by springtownpete on Monday, 18 July 2016 07:22 CDT Created on Monday, 18 July 2016 07:18 CDT by springtownpete

 #25389: renewing error ERROR CODE:PE101

Closed
Latest post by jamie@morphpr.co.uk on Friday, 15 July 2016 17:20 CDT Created on Wednesday, 15 June 2016 14:58 CDT by jamie@morphpr.co.uk

 #25575: No "Search" area

Closed
Latest post by nicholas on Wednesday, 13 July 2016 00:42 CDT Created on Monday, 11 July 2016 09:35 CDT by grafixnetz

 #25135: I cannot renew

Closed
Latest post by sjorschambone@gmail.com on Monday, 13 June 2016 17:20 CDT Created on Friday, 13 May 2016 02:51 CDT by sjorschambone@gmail.com

 #25137: Ticket System. Your Contact Us link. Hosting in special offers.

Closed
Latest post by nemmar on Monday, 30 May 2016 08:55 CDT Created on Friday, 13 May 2016 14:46 CDT by nemmar

 #25266: I know Release-System ist gone, but …

Closed
Latest post by nicholas on Monday, 30 May 2016 07:39 CDT Created on Monday, 30 May 2016 06:59 CDT by born2webdesign

 #25026: Need invoice to reflect USD, please.

Closed
Latest post by charleyhankins on Friday, 27 May 2016 17:20 CDT Created on Tuesday, 26 April 2016 16:55 CDT by charleyhankins

 #25145: Cannot find the changelog, has it been removed?

Closed
Latest post by Ensigcom on Sunday, 15 May 2016 03:42 CDT Created on Sunday, 15 May 2016 03:15 CDT by Ensigcom

 #25119: extly

Closed
Latest post by emeryjay on Wednesday, 11 May 2016 07:29 CDT Created on Tuesday, 10 May 2016 14:10 CDT by emeryjay

 #25094: change username

Closed
Latest post by Thomsterdam on Friday, 06 May 2016 10:09 CDT Created on Friday, 06 May 2016 08:00 CDT by Thomsterdam

 #24812: CMS update

Closed
Latest post by decommunicatieman on Thursday, 28 April 2016 17:20 CDT Created on Tuesday, 29 March 2016 02:59 CDT by decommunicatieman

 #24823: GeoIp Use

Closed
Latest post by wxkeep on Thursday, 28 April 2016 17:20 CDT Created on Tuesday, 29 March 2016 10:49 CDT by wxkeep

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Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!

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