#11026 – cloud server

Posted in ‘Kickstart / Backup Restoration’
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Thursday, 09 February 2012 12:04 CST
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: Joomla! 1.5.25 Stable
PHP version: 5.2.17
MySQL version: (unknown)
Host: hostgator
Akeeba Backup version which took the backup: latest pro version
Kickstart version used to extract the backup: sept 12. 2011

I may have missed any documentation on my search of the knowledge base, but I need to find out about restoring my website on a cloud server and if Akeeba can be used to do such a restoration. I use akeeba pro to backup my website to a rackspace cloud files server, I have also set up a cloud server and have been successful in it's configuration but not sure how to restore my website or if it can be done with Akeeba pro. I have placed the kick start file and the JPA file in the appropriate var/www/html file but I can't open the front end to get to those files as I have many times when I have my site with hostgator. On my cloud file server I am using centosOS 5.6 and I wonder if the config file my not even work properly?? Any suggestion on getting the information I will need to this process??

Thanks in advance
user47778
Thursday, 09 February 2012 12:29 CST
I assume that you are not using a managed cloud server, or you wouldn't have this problem. If you can't run kickstart.php at all and get a 404 or 500 error message, it's a problem with the server setup. Unfortunately, I can't offer assistance with server setup. The only way is to either ask for help on Linux forums (CentOS forums would certainly work the best) or bite the bullet and pay RackSpace to set up the cloud server for you.


Nicholas K. Dionysopoulos

Lead Developer and Director



Greek: native

English: excellent

French: basic



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



nicholas
Thursday, 09 February 2012 15:15 CST
I'm implementing a process of elimination, I know the server config itself is correct, once configured you have confirmation of it with a link within my rackspace account which displays certain content that confirms it. I also strongly believe that my webmin control panel setup is done properly as well. I might have an issue with how DNS server and how it is pointed from my hostgator account to the rackspace server; I didn't transfer my domain because I'm testing the process at this point, I just changed the DNS server info within Hostgator to the rackspace info. It does not display a 404 error nor a 500 error, it takes me to dlinksearch.com site.

I was trying to determine if the process for restoring my content with Akeeba Pro is the same for a cloud server as it would be for my web host account with is Hostgator which I have successfully accomplished many times. If so, I just eliminated another possibility. Thanks for your assistance!!
user47778
Thursday, 09 February 2012 15:55 CST
Running the restoration process is exactly the same thing on any server. In fact, a cloud server does not differ in anything when compared to a regular "metal and wires" server machine. Your problem is that you can not access anything you've put in /var/www/html. This most likely means that you have a DNS issue. You can try a free dig service to see if your domain name resolves to the new server. If it doesn't, you can't obviously access your new server using the domain name.


Nicholas K. Dionysopoulos

Lead Developer and Director



Greek: native

English: excellent

French: basic



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



nicholas
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