Support

Site Restoration

#12617 Change a joomla site to a new server

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by nicholas on Tuesday, 12 June 2012 03:22 CDT

Tuesday, 12 June 2012 01:28 CDT

user60737
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version which took the backup: (unknown)
Kickstart version used to extract the backup: (unknown)

Description of my issue:
Hi,
Is this going to be an easy process or will i have problems, the change over will be to a new site dir will i have to install joomla first or extract the contents and upload them via ftp and then run quickstart, i am woundering about the database compadibility.
Do you do custom jobs such as this job.
Regards
Dave

Tuesday, 12 June 2012 02:15 CDT

nicholas
Please don't run your sentences together; use punctuation where appropriate. I have trouble understanding the problem. I suppose you want to transfer your site from server A to server B, you haven't tried it so far and just want to make sure that you won't run into any nasty surprises. OK. The process is as simple as it can possibly be: backup your site on Server A, upload the backup and kickstart.php to Server B, run Kickstart.

Akeeba Backup was primarily designed to transfer sites between hosts. In fact, its very first version (called JoomlaPack 1.0 beta) was created out of the site transfer scripts I had created and had been using for two years. Using the component to take backups was a side-effect. Albeit, it was such a popular side effect that I had to market the component as a backup component. But the fact stil remains that its primary feature is being able to transfer sites between hosts.

You may run into some trouble, unrelated to Akeeba Backup, when moving your site around hosts. It usually has to do with incompatible directives in the .htaccess file, URL/path changes and PHP version differences. However we have already documented the most common issues and their solutions. I believe that page is very comprehensive; it's 5 years of experience in doing support, distilled in a single page.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 12 June 2012 02:49 CDT

user60737
Thanks Nicholas,
I needed assurance.
Regards
Dave

Tuesday, 12 June 2012 03:22 CDT

nicholas
You're welcome, Dave!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!