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Site Restoration

#12775 Problem on site restoration

Posted in ‘Site restoration’
This is a public ticket

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Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by nicholas on Monday, 25 June 2012 06:39 CDT

drjjw
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (2.5.6)
PHP version: (5.3)
MySQL version: (5.x)
Host: (Liquidweb)
Akeeba Backup version which took the backup: (3.5.2)
Kickstart version used to extract the backup: (3.5.2)

Description of my issue:

Hi Nicholas,

First time I am encountering this problem after hundreds of site restores.

Restoring from 1 server to another, Admin Tools Pro installed. On restore, no problems appear until trying to access backend. Despite using the correct ?Key for AT Pro, I am kicked out top frontage. I renamed admintools.php to disable the plugin and can access login panel but after entering credentials, the admin panel page just reloads, without logging in. Have emptied session table with no effect. Any ideas here?

nicholas
Akeeba Staff
Manager
Remove the .htaccess and .htpasswd files from the administrator directory.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

drjjw
Hi Nik,

I always do that.

And I can get to the panel, it just won't allow me to logi

nicholas
Akeeba Staff
Manager
Have you checked the configuration.php file for live_site, cookie_domain etc as per the troubleshooting instructions? Also, have you tried using a decent browser (e.g. Google Chrome)?

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

drjjw
Nik,

I'm sorry, I always follow the guide.

This time, there was a space in the cookie domain which I thought was empty. This created the problem.

I'm sorry, working now.

Jordn

nicholas
Akeeba Staff
Manager
I was sure it would be something simple :)

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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