Support

Site Restoration

#13345 Kickstart restoration from Amazone S3

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by nicholas on Wednesday, 22 August 2012 16:27 CDT

Tuesday, 21 August 2012 16:53 CDT

user54881
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: 2.5.6
PHP version: 5.3.15
MySQL version: 5.1.63-community-log
Host: www.469iberville.com
Akeeba Backup version which took the backup: 3.6.2 (2012-08-18)
Kickstart version used to extract the backup: 3.5.2 professionnal

Description of my issue:
I receive this message when i try to restore my site from Amazon S3:

S3::getObject(pronovr_469iberville, site-internet/site-www.469iberville.com-20120821-142246.jpa): [InvalidRange] The requested range is not satisfiable

I know the file.jpa is download to my site, because if i retry my restore www.469iberville.com/kickstart.php

The restore continue and everything is OK

is it possible to resolve this situation?

Thanks, Roger

Wednesday, 22 August 2012 03:56 CDT

nicholas
Can you please try the latest dev release? It seems to not be suffering by this issue anymore.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 22 August 2012 07:44 CDT

user54881
Everything work fine with this release. Thanks

Just one other thing: during the restore, anybody can interact on my website. Is it possible to stop or shutdown the site during the process of the restore?

Wednesday, 22 August 2012 11:40 CDT

nicholas
Awesome! Thank you for the feedback.

Regarding your question, look further down the Kickstart page. See the "Stealth" options? It's exactly what you need! In fact, I implemented this feature because I needed it for this site, when restoring backups or when transferring an updated version from my test server to the live server (using Akeeba Backup and Kickstart, of course!). Just read Kickstart's documentation about how to use it. It's not hard, really. Just create an HTML file, put it in the same directory as Kickstart, tell Kickstart its name and... ta-da! Success :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 22 August 2012 16:26 CDT

user54881
Thanks for all.

Roger

Wednesday, 22 August 2012 16:27 CDT

nicholas
You're welcome, Roger!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!