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Mandatory information about my setup:

The live site I backed up is on GoDaddy.com.  The info is as follows:

Joomla 2.5.7

Akeeba Backup Professional 3.6.10

OS: Linux

PHP: version 5.3

MySQL version: 5.0

I am attempting to restore the backup on my local machine running Windows XP.  Other information is:

using Wampserver - 32 bits and PHP 5.3 (Apache 2.2.22, mySQL 5.5.24, PHP 5.3.13)

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: (unknown) 2.5.7
PHP version: (unknown) 5.3
MySQL version: (unknown)  5.0 on GoDaddy, 5.5.24 on local machine
Host: (optional, but it helps us help you) GoDaddy
Akeeba Backup version which took the backup: (unknown)  Professional version 3.6.10
Kickstart version used to extract the backup: (unknown) 3.6.0

Description of my issue:

I just installed the latest Wampserver software on my local machine and wanted to test site restoration for 2 of my sites.  I can restore one of my sites just fine that is on Hostgator.com (Joomla 2.5.8 site), but I cannot restore the GoDaddy site (Joomla 2.5.7) on my local machine using Kickstart.  The error is: An error occured: Invalid AJAX data received.  The archive is 79.38Mb and is a single part archive.  The extraction starts and extracts a few files but within a second it throws the error.   I have tried using Google Chrome with the same result.  Here is the system information from the Joomla backend for the live GoDaddy site:

PHP Built On Linux p3nlhg846.shr.prod.phx3.secureserver.net 2.6.32-279.9.1.el6.x86_64 #1 SMP Tue Sep 25 21:43:11 UTC 2012 x86_64 Database Version 5.0.92-log Database Collation utf8_general_ci PHP Version 5.3.14 Web Server Apache

The archive was downloaded from the live site to my local machine using IPSWITCH WS_FTP Home in binary mode.

Thank you,

Theresa Thomson

Hello Nicholas,

I downloaded the latest version of Akeeba Extract Wizard from your site and was able to successfully extract the archive and get the site live in my local environment.  However, I know this isn't the recommended way to restore a site, since there are some errors the extractor ignores.  What is your recommendation with future restorations for this site?  Should I just continue to use Akeeba Extract Wizard or is potentially problematic since it's not the preferred way to restore a site?  The fact that it's ignoring some errors is a concern to me and that I don't understand what these errors are.

What does it mean if a site can only be restored with the Akeeba Extract Wizard?  I'm wondering if there is something wrong with the site and if there is anything I should do about it so that I can use kickstart in the future.  Let me know what you think.

Thank you very much for your assistance with this issue.

Theresa Thomson

 

Just to verify, should I run the test using Akeeba Extract Wizard or Kickstart?

I extracted with Akeeba Extract Wizard with the "Ignore most errors" option disabled, and it did work.  So it appears I can only use this rather than kickstart.    I'd be interested in knowing why you think this works but not Kickstart and how I should move forward to ensure proper restoration of this site.

Thanks,

Theresa Thomson