Support

Site Restoration

#26257 Restoring to localhost MAMP Mac not starting

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by on Friday, 04 November 2016 18:20 CDT

Wednesday, 05 October 2016 03:39 CDT

domroesee
Dear Support,

when I try to restore a website on my MacBook Pro to MAMP local host, as always I enter the command in the browser www.localhost:8888/website/kickstart.php. Then I get the message "Safari can't open the page www.localhost:8888 because Safari can't find the server "www.localhost"."

I have done many many restores and the interesting thing is that this has only startet to happen when I started using Akeeba Backup Pro and Admin Tool? With the exact same MAMP and laptop configuration I can restore a website which uses the basic Akeeba without any problems, and then when I try to restore a website with which I used Akeeba Pro and Admin Tools I get the above message.

Have I overlooked some setting in Akeeba Pro or is their a security setting in Admin Tools that I have overlooked?

Please advice.

Regards
Erich

Wednesday, 05 October 2016 05:22 CDT

nicholas
Actually this is unrelated to our software :)

As the message tells you, www.localhost is an invalid domain. The URL you need to enter to your browser is http://localhost:8888/website/kickstart.php

If that results in the URL automatically changing to www.localhost please remove the .htaccess file from the folder. Please remember that since its name starts with a dot this file is hidden, therefore Finder won't show it. You need to tell macOS to show you hidden files in order to see and delete it.

For the same reason right after restoring your site you will need to do the same (delete the .htaccess file). Then go to your site's back-end, Components, Admin Tools, .htaccess Maker, disable the non-www to www redirection and click on Save & Create .htaccess. For more information check our restored sites troubleshooting page under "If your site was using Admin Tools' .htaccess Maker".

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 05 October 2016 07:12 CDT

domroesee
Dear Nicholas,

thank you for your help, so I did overlook a setting in the Admin Tools, in the future I will always disable the redirect non-www option.

Regards
Erich

Wednesday, 05 October 2016 07:32 CDT

nicholas
You're welcome! Have a nice day :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 04 November 2016 18:20 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2016-11-04 18:20 CDT

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!