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Site Restoration

#27721 An error occured Invalid header in archive file, part 7, offset 1114812975

Posted in ‘Site restoration’
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Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by AAT-Alber on Monday, 15 May 2017 04:25 CDT

Thursday, 11 May 2017 04:27 CDT

AAT-Alber
 Hi there,

we backup our Homepage to a backup domain. For this we use Akeeba Kickstart Pro 5.3!
So i have the (Live)Homepage and one backup Homepage. Everything was working allready!
The Akeeba Backup is Working and i have now one .jpa and 17 .j01-.j17 files. When i now want to restore this backup to the Backup Domain with Akeeba Kickstart Pro 5.3 i get an "error" (Invalid header in archive file, part 7, offset 1114812975)! Our Site-Backup is about 35GB big. Could this be a Problem? Because i have old backups with 16GB and this is working with the Kickstart.

Sincerly yours

Magnus Alber

Thursday, 11 May 2017 07:44 CDT

tampe125
Hello,

the size is not much of concern, the real problem are the contents of the files. Most likely there is a log file that gets truncated during the backup process.
The best way to identify the file is to enable debug mode in Kickstart.
Open the Kickstart file and locate the string:
// define('KSDEBUG', 1)

remove the two slashes so you uncomment such line.
Then run the restoration again.
A new debug file will be produced. Please zip it and attach it here, it should give us the indication of the corrupted file.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 12 May 2017 03:53 CDT

AAT-Alber
Hi again,

I dont have two slashes to remove in the kickstart.php.
I atteched a Picture from my kickstart.php

Have a nice day

Friday, 12 May 2017 04:26 CDT

AAT-Alber
Here is our log file from the backup.

sincerla yours

Magnus

Friday, 12 May 2017 04:31 CDT

tampe125
Ah ok, I got whats going on.
Please add the following code after the starting <?php tag:

define('KSDEBUG', 1);

In this way you should have the debug log.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 12 May 2017 05:16 CDT

AAT-Alber
Jeah i got the debug log ;)

I atteches it as .zip

Friday, 12 May 2017 08:37 CDT

tampe125
Seems the error is happening after extracting some files in the download folder.
Can you please try to exclude such folder and try again?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 15 May 2017 04:25 CDT

AAT-Alber
I tryed to exclude that folder and...
That was the problem!
Thanks you :)
now looks great again!

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