Site Restoration

#28817 Log in Fails

Posted in ‘Site restoration’

This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version

n/a

CMS Type

Other

CMS Version

n/a

Backup Tool Version

n/a

Kickstart version

n/a

Latest post by on Wednesday, 03 January 2018 17:17 CST

Saturday, 02 December 2017 18:54 CST

bluetongue1

Hi there,

I have used kickstart to load another site into a new hosting. I have gone into FTP and change the admin password via user - Super admin password MD5 and changed the password. Still can't log in. And no error showing.

I turned off admin tools (disabled added the the main.php ) and also disabled acymail as it have the old domain names in it.

I have choked the config.php and all seems ok.

I dropped the redirects in .htaccess

Any heads up would be appreciated

http://deadlyrecords.com.au

Edited by bluetongue1 on 2017-12-02 18:55 CST

Monday, 04 December 2017 02:37 CST

tampe125

Hello,

please take a look at your configuration.php file: do yo have any value set inside the fields cookie path and/or cookie domain?
If so, please remove any value from them, that's the source of your issue.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 03 January 2018 17:17 CST

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2018-01-03 17:17 CST

Support