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Site Restoration

#30434 During restore trojan detected

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by unker on Saturday, 17 November 2018 12:56 CST

Sunday, 04 November 2018 08:44 CST

unker
Hi there,

during a restore of my live site to localhost it was interrupted due to my antivirus programm.

It said it has detected the trojan:Script/Foretype.A!ml in one of the temporary files wich are created by Kickstart.

This was repeadetly the case.

Do you have an idea?

Pleased to hear

Best Regards
Hartmut

Monday, 05 November 2018 03:00 CST

tampe125
Hello,

there's a chance that the site you are trying to restore is actually infected, but that could be a false positive since the restoration script creates a lot of temporary files.
To be 100% sure, you should temporary exclude your site folder from the antivirus and complete the extraction. Then manually perform a scan of your website. If you still have a warning, you should take a look at the file and check if it's actually a suspicious one or just a false positive.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 05 November 2018 03:21 CST

unker
Hello Davide,

thanks for your prompt reply.

I'm now downloading the entire website via FTP to my PC. If there will be an infection, I believe my antivirus program should complain :-)

I'll keep you posted.

BRGDS
Hartmut

Saturday, 17 November 2018 12:56 CST

unker
Hi Davide,

I think I can close this ticket, as the warning did not appear anymore, neither on direct transfer via SFTP, nor while a restore.

Thanks for your help.

Best Regards
Hartmut

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