Site Restoration

#32401 No selection available for select database type in Kickstart

Posted in ‘Site restoration’

This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version

n/a

CMS Type

Other

CMS Version

n/a

Backup Tool Version

n/a

Kickstart version

n/a

Latest post by on Monday, 02 March 2020 17:17 CST

Friday, 31 January 2020 15:49 CST

cebby

The restoration process was going fine until I got to the database restore. I didn't have a choice of what DB type in the drop down box. It was blank. Tried to continue with the correct info everywhere else, but restore failed at this point

I've since transferred the site manually, but now get the following error:
Warning: session_start(): Failed to read session data: user (path: /opt/alt/php73/var/lib/php/session) in /home/pittsbur/public_html/libraries/joomla/session/handler/native.php on line 260
Error: Failed to start application: Failed to start the session

The site is being migrated from dedicated cloud hosting on Siteground (my dev site) to the customer's shared hosting on Rochen. I changed the PHP version on Rochen from 5.6 to 7.3 prior to uploading files. (was running on 7.3.14 on my host).

It sounds like both my Kickstart error and session error are related. Any thoughts?

Friday, 31 January 2020 16:08 CST

cebby

discovered that .htaccess had AddHandler application/x-httpd-php73 .php .php5 .php4 .php3 statement. Commented out and now works fine.

Edited by cebby on 2020-01-31 16:09 CST

Saturday, 01 February 2020 12:27 CST

nicholas

FYI you can go to your site's cPanel and click on the PHP version manager icon. Select PHP 7.3 from the drop-down. Make sure to select the mysqli and mysqlnd extensions (the are unchecked by default). This tells PHP 7.3 to load the MySQL driver.

I expect that SiteGround will change their server configuration to include that by default since in a few weeks they are going to be using PHP 7.3 as the default PHP version on all of their servers according to an email they sent us.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 02 March 2020 17:17 CST

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support