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Admin Tools

#40534 Component being blocked

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
4.4.3
PHP version
n/a
Admin Tools version
7.4.9

Latest post by nicholas on Saturday, 06 April 2024 05:26 CDT

gmoore

I am using a component called Mailster - to create and manage group mailing lists.  That component runs a CRON job every 15 minutes to send out queued emails.

 

admin tools seems to be blocking those requests...I've added their IP address to the firewall...(photo attached).

 

I've also attached the error message sent to me by the Mailster folks....

 

any advice?

 

thanks

 

 

nicholas
Akeeba Staff
Manager

Right now, the only information we have lets as go only as far as understanding that something is blocked by the Admin Tools Web Application Firewall but we don't know which URL it is, or why it's blocked. What we need to help you is the actual URL that is being called, and what Admin Tools reports in its Blocked Requests Log as the Reason for blocking it.

Thank you in advance for helping us help you!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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