Support

Documentation Akeeba Backup – User's Guide

Q101 - open_basedir restrictions effective on the output directory

[Warning]Warning

Your backup will not work when this message is displayed!

Access to the backup output directory is restricted by your PHP open_basedir setting. This kind of restriction is applied by your host in the server's php.ini which is usually inaccessible to the hosting users (you). In short, open_basedir restricts the directories any PHP script can write files to. Setting the directory's permissions won't help; this is a system restriction imposed by PHP settings.

You must use another directory, residing inside the open_basedir allowed paths. Ask your host for more information.

Still need support?

Login or Subscribe to submit a new ticket.

(If filing a bug or you have a pre-sales request, please contact us directly.)