If there's something strange going on, start by taking a look in our Troubleshooter. Five years and counting of support experience, distilled and tightly packed into the most complete troubleshooting resource for our software. 9 out of 10 users who have used it concur: all the answers you are looking for are inside it!
If the troubleshooter doesn't help, try searching Google before posting a support request. There's an very high chance that someone else has asked the same question in the past and the answer is still there. A Google search takes half a minute. Waiting for a reply usually takes 3-6 hours.
The complete user's guide to our Akeeba Solo backup software. This documentation covers both the Akeeba Solo standalone PHP application and the native Akeeba Backup for WordPress plugin.
This is the consolidated and definitive documentation for the Akeeba Backup Core and Akeeba Backup Professional components for Joomla!™. This User's Guide is meant to be read before using the component. Doing so will save you from a lot of trouble and will also let you know of all the backup and restoration options you have. It is updated regularly.
Admin Tools is our all-in-one solution to update your Joomla! site, perform maintenance tasks and enhance your site's security. This documentation covers both the free Admin Tools Core and the for-a-fee Admin Tools Professional edition. All users are strongly suggested to read the documentation before using the component.
You can also download it as a PDF file from our Download section. It's available free of charge to everybody.
Documentation for Admin Tools for WordPress.
This is the consolidated and definitive documentation for the Akeeba Ticket System component for Joomla!™. This User's Guide is meant to be read before using the component. Doing so will save you from a lot of trouble and will also let you know of all the ACL setup you have to do on your site for a successful ticket system integration. It is updated regularly.
This is the official documentation of the Akeeba Kickstart on-line archive extraction utility.
You can also download it as a PDF file from our Download section. It is available free of charge to everybody.
Akeeba Remote Control CLI (Remote CLI for short) is a powerful command line application which can interface with a site where Akeeba Backup is installed in order to provide certain remote administration features, such as remotely taking backups, downloading backup archives, deleting backup records and upgrading Akeeba Backup itself. It is able to work in human– or machine–friendly output format modes so that you can either use it directly from the command line, or easily create a "wrapper" application around it.
Remote CLI is Free Software, distributed under the terms of the GNU General Public License, version 3 of the license or, at your option, any later version published by the Free Software Foundation. You should have received a copy of the license with the programme, contained in the file LICENSE.txt. Alternatively, use the --license parameter of the programme to display the text of the license.
Documentation for Akeeba UNiTE, our command-line automated backup restoration software for expert users.
Sometimes getting something done is a little more complex than reading a couple of pages in the documentation and clicking a few options. This section of our documentation contains our walkthroughs, a selection of how-to articles explaining how to carry out some of the more complex procedures which didn't fit into our documentation.
When Akeeba Backup detects established or potential problems with respect to your server setup or its own configuration, it will raise warnings. These warnings are displayed both in the Control Panel and on the backup page, where you enter the backup details.
Clicking on each of these warnings will bring you to the relevant page of this section of our site. Reading the article will let you understand what Akeeba Backup detected as an error, how it will affect your backup experience and – most importantly! – the possible workarounds.
Akeeba Backup 3.2.b1 or later includes a JSON API for taking, downloading and administering backups remotely. If you are a developer interested in integrating your software with Akeeba Backup please read this reference.