Here is the proof that it's me, the author of Akeeba Backup, who posted on Reddit (https://www.reddit.com/r/joomla/comments/wksk3l/comment/ijsl7ma/?context=3) offering my help to a random stranger who seemed desperate.
I became a FOSS developer because I actually enjoy helping people.
Not to mention that the instructions I would have given this person would be to submit a PRIVATE ticket on our site with his site info, not send it over DM.
- Nicholas K. Dionysopoulos, Akeeba Ltd, Director and Lead Developer