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Admin Tools for WordPress

#31734 – Add Password Protected Admin 404

Posted in ‘Akeeba Admin Tools for WordPress’
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Sunday, 08 September 2019 16:30 CDT
I have a brand new WP site

1. I turned on Add Password Protected Admin
2. get 404 error
3. Turn Add Password Protected Admin can get it?
myaviation
Monday, 09 September 2019 03:25 CDT
Hello,

when you enable such feature, Admin Tools creates a file that will be parsed by your webserver Apache. After reading it, your webserver will ask an additional username and password to every visitor, way before WordPress or our software has a chance to run. This is why it's very efficient: it will block requests even before you start serving them.

That being said, sometimes some webservers doesn't have this feature enabled, resulting in 404 error because they can't serve the "request username and password" page correctly.
In this cases there's nothing we (you and us) can do: you should contact your hosting provider and tell them that you want to add Basic Authentication using Apache on your site. They should know how to fix this issue.


Davide Tampellini

Developer and Support Staff



Italian: native

English: good



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



tampe125
Wednesday, 09 October 2019 17:17 CDT
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
system
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