Support

Admin Tools

#10126 Post-installation configuration screen options cannot be selected

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Friday, 02 December 2011 01:26 CST

user774
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? YES
Have I searched the forum before posting? YES
Have I read the documentation before posting (which pages?)? YES -- It contains no material on its own update process.
Joomla! version: 1.5.25
PHP version: 5.2.17
MySQL version: 5.1.55-rel12.6
Host: Media Temple and also same issue on same setup with Site5
Admin Tools version: 2.1.13


Description of my issue:

After upgrading to the latest version, the "Admin Tools: Post-installation configuration" screen appears and offers two checkbox items to select, but they are grayed out and cannot be selected. The items are: 1) Enable automatic Admin Tools update emails and 2) Enable automatic Joomla! update emails.

user774
(Apart from wanting to know the cause and fix this, I would like to know if I can enable these settings somewhere else. I don;t see a screen where that is possible.)

nicholas
Akeeba Staff
Manager
These options are only available in Admin Tools Professional. In Admin Tools Core they are greyed out as the relevant code is missing. You can, however, click on the button to skip this page. If you want those features, you can buy an ATPRO subscription and install Admin Tools Professional on your site.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!