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Admin Tools

#10852 Admin Tools update fails

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Saturday, 28 January 2012 10:49 CST

Saturday, 28 January 2012 10:06 CST

user43666
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.7.4
PHP version: (unknown)
MySQL version: (unknown)
Host: Rochen
Admin Tools version: 2.1.14

Description of my issue:I am trying to update to the latest version of Admin tools from the previous vesion and I am getting this error:

Backup Failed
The backup operation has been halted because an error was detected.
The last error message was:

AJAX Loading Error
HTTP Status: 500 (Method setConfigOverrides not found in Akeeba Platform)
Internal status: error
XHR ReadyState: 4
Raw server response:
500 - An error has occurred.
Method setConfigOverrides not found in Akeeba Platform

I have tried Live Update and by installing the zip file and both give same error.

I did just install the latest version of Akeeba Backup from the pervious version.

Thanks for the help.

Saturday, 28 January 2012 10:08 CST

nicholas
Go to Extensions, Plugin Manager, find the "System - System Restore Points" plugin and unpublish it. Then retry Live Update. It should work now.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 28 January 2012 10:27 CST

user43666
That worked great.
Should I re enable the plugin?

Thanks

Saturday, 28 January 2012 10:28 CST

nicholas
Yes, but before doing that please upgrade Akeeba Backup Professional as well. The problem you got indicates that your Akeeba Backup installation is corrupt or misconfigured. Therefore it's best to upgrade Akeeba Backup itself before doing anything else :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 28 January 2012 10:33 CST

user43666
I do have the latest version. I updated Akeeba Backup before I updated Admin Tools.
Should I try to run the Akeeba update again?

Saturday, 28 January 2012 10:33 CST

nicholas
No, but please do try taking a backup. If that fails, try reconfiguring Akeeba Backup.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 28 January 2012 10:40 CST

user43666
Backup was successful. Re enable plugin now?

Saturday, 28 January 2012 10:41 CST

nicholas
Yes, it's safe to re-enable the plugin now.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 28 January 2012 10:49 CST

user43666
Thank you for the quick help and great components!

Saturday, 28 January 2012 10:49 CST

nicholas
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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